Graceful Court 兆禧閣

My wife and I used Sonam as our real estate agent for a rental apartment in October 2022. She was referred to us by a friend who had previously used Sonam. We were moving after 15 years in Estoril Court and also downsizing. We used more than one agent, but Sonam was the most responsive and showed us the best apartments in Central Mid-levels that met our requirements. Sonam seemed to know the landlord well and have his trust, and she helped us achieve terms that met our parameters. Apart from selecting and securing the property itself, Sonam was also helpful in recommending or referring third parties like movers to assist in our move. Before, during and after the move, Sonam has remained involved in discussions with the landlord, getting renovations completed by him and helping us with utilities and other related matters. She has acted professionally throughout and we continue to be very satisfied with her performance.

We’ve worked with Suk-yin (Shirley) again this year when our 2-year tenancy contract ran out to find a slightly bigger flat to fit our needs. As before - Shirley was very efficient and went above and beyond so we could rent another beautiful place - super smooth throughout from negotiation to handover.

I was starting to get frustrated while working with several different agencies that did not seem to understand my concerns, until I met Jody. She actually managed to convince me to take a unit in a building I had already viewed with a different agency and said no to. The reason was her attention to detail and her thoughtful explanations as to why she still thought it was a good choice for me. She listened carefully and empathetically to all my needs and preferences. She also managed to execute the entire process from viewing to handover with efficiency. I am extremely pleased with my new home and feel lucky that Jody was able to help me. She is thorough, goes above and beyond, and is extremely professional. I would absolutely recommend okay.com and Jody due to my very positive experience! Thank you very much!