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I am writing to praise and express my appreciation with the work of Dorothy on one of our residential properties on Hong Kong Island. We are a property investment company and we have been working with numerous agents. Dorothy impressed me a lot with her professionalism, efficiency and kind personality. The handover report is done perfectly with all the nicely taken pictures and captured all the necessary information in full details. Her after service follow up really impressed me the most. She helps on whatever she is able to, she replies immediately, I can’t think of any other agents who will do the same as her, thanks Dorothy!
4.9 / 5.0
From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.
5 / 5.0
We were happy that we met Shirley. She has been truly helpful to us on finding a satisfying home. She has been responsive and clearly understood our requirements. Everything went smoothly and efficient with Shirley's help! After signing the tenant agreement she still helped us on utility stuff. Really appreciate that we have such a proactive and responsible agent like Shirley to help us find an ideal apartment.