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Tommy was excellent. One of the best customer facing people I have engaged with. This started when we were introduced while I was in Singapore. He answered my questions promptly, even on weekends. He took time to explain the process and really listened to my criteria on what I was looking for. Each apartment he showed me matched my specifications. I will most definitely recommend working with Tommy.
4.6 / 5.0
Ms. Lanis Janelle YARZAB
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.
4.6 / 5.0
Mr. David ZEBROWSKI
We came to Flo with some very difficult requirements including 2 dogs, 2 bedrooms, a more economical budget and a very narrow timescale to get something sorted. She assessed our requirements and quickly found us the perfect apartment. Beyond all of this, and even after her obligations were complete, she insisted on taking charge of ensuring everything was taken care of so the introduction into our new home would be as smooth as possible. I highly recommend Flo to anybody looking for a home in HK, and we will most certainly be in touch for our next move!