Fook On Building 福安樓

Having just moved to HK from London, my company put me in touch with Flo at OKAY.com which was such a blessing, especially after some of the stories I had heard of agents in HK. From the very start of the process until completion Flo was nothing less than exemplary. She managed very early on to realise exactly what I was after, and filter the viewings appropriately. Anything that needed signing etc she would bring to my office, she just made the process so easy. I really can’t recommend her enough, and anyone lucky to get Flo as their agent will soon think the same I’m sure.

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.

She’s really great and very pro active finding/recommending us other suitable properties when the ones we chose were not up to our liking. She also, for no extra fees, helped us secure and prepared contracts for an additional Carpark. She was also very quick on completing all the contracts and paperwork, even if she had to come a long way to our house to meet us for cheques and signature. Definitely the best agent we had by far in Hong Kong!