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Tommy was excellent. One of the best customer facing people I have engaged with. This started when we were introduced while I was in Singapore. He answered my questions promptly, even on weekends. He took time to explain the process and really listened to my criteria on what I was looking for. Each apartment he showed me matched my specifications. I will most definitely recommend working with Tommy.
4.6 / 5.0
Ms. Lanis Janelle YARZAB
Stephanie van Eybergen
Stephanie guided us through Clear Water Bay and Sai Kung and helped us to understand the area. She was extremely well-organised and attentive from day one, and certainly went beyond our expectations. When it came to assessing the different property options, her guidance was invaluable as Stephanie knows the area inside out. In addition, her knowledge of transaction structuring, the roles of the bank and lawyers, also made a difference, as were her insights on the neighbourhoods. With many years of experience dealing with property transactions, Stephanie certainly helped us avoid making mistakes as first time buyers in Hong Kong. Her help would be an asset to anyone looking to find a perfect family home in Hong Kong.
5 / 5.0
Peter & Yung B.
We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.