City 18 德成軒

Professionalism. She listened and understood our needs. She provided us with numerous options. She showed she cared. She knows all the areas we wanted to see. She made appointments promptly. She communicated promptly and effectively. She represented our interests. She made referrals to support us. And after we moved in she still connects with us to continue the relationship. I will only recommend Okay.com and of course will always recommend Janis.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

I would thoroughly recommend Flo to anyone looking to move in Hong Kong. She has been honest with her guidance, knows the market well and has great attention to detail. She even went the extra mile to assist me in setting up utilities and other items and even introduced me to a few people along the way. Brilliant service and she will be my only call if I need to move again. #HKNo.1agent!