Chi Fu Fa Yuen - Fu Ming Yuen (17) 置富花園 - 富明苑 (17)

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

His professionalism and attention to details. Dawson comprehensively covered all my bases by planning well in advance of handover and anticipating any potential issues which might arise. During the house search, his well-connected network opened doors which would not otherwise be possible, which allowed me to get informed first-hand whenever a new listing arose. He is also very patient and responsive in attending to all my queries and requests. All in all, a wonderful experience working with Dawson.

Maybe it is our fortune to meet LaLa and she helped us a lot to purchase our dream house finally after several difficulties. She is different from the other property agents, she is helpful, friendly, kind and responsive. We appreciate her professional attitude and treat her as our friend. We will find her to help us again in the future with no doubt.