Castello 帝堡城

She was brilliant from start to finish! Friendly but professional. After our first few communications, Melanie clearly understood what I was looking for and was fantastic in arranging a number of properties meeting my criteria. Within a week I had a flat organised. I could not have asked for more.

Kerstin was very attentive and went out of her way to understand our specific needs/requests She worked hard to communicate with potential LandLords/Renters to answer questions / provide responses to any asks that we had As non-HK natives, Kerstin also provided expert guidance on the rental process (inc legal process/contracts etc) and kept us well informed along the way! Thank you so much Kerstin for helping us find our new home!

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!