Banoo Villa 步雲軒

Flo is super friendly and accommodating, always listening to our needs and going out of her way to help.

We were so fortunate to have found Shirley as our realtor. When we first met, she candidly shared what she viewed as her core strengths: honesty, diligence, patience, and superior negotiation skills. After partnering with Shirley, we can confidently say that she was true to her word, as she has delivered above and beyond any of our expectations. Finding an ideal property can often become a gruelling and time-consuming process. With Shirley, we were able to identify, view, negotiate and close on a deal within merely 10 days, at a significantly favourable price. She was transparent in her approach, well-structured and intelligent in her advice, and acted with professionalism even when managing tough conversations. As an individual, we have found Shirley to be a warm, genuine, and truly energetic individual. All in all, Shirley is a distinguished real estate agent, whom we wholeheartedly trust. We would recommend her to anyone.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.