Apartment Kapok 木棉花公寓

Alan fully grasped our requirements and was able to find a great selection suitable properties. He was then very patient with us whilst we got to offer stage and then ultimately to key handover! Throughout the entire process, Alan has been a great sounding board .... I cannot recommend him highly enough!

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Extremely detail oriented and extraordinary service. Kept us updated for past three months with every new deals in the market and was helpful in arranging/negotiating the whole process. I am also very assured that he would help us out through out the tenancy.