Shirley is incredibly hard working and responds to messages promptly and seemingly around the clock - as I live in London. Once I gave her my criteria, she immediately sent over several listings that were suitable. When I told her I was interested in the Cullinan West apartments, she went there and took dozens of high-quality photographs and sent them to me the next day. I met Shirley in person on a trip to HK in January. She was friendly, professional and had a good sense of humour as well. Each flat she showed me was perfect but unfortunately I am not able to move to Hk until July. I am confident Shirely will be able to find the perfect home for me and my family when the time comes.
4.6 / 5.0
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
Max helped us search and secure two apartments - one in the Mid-Levels, and another one on the South side after our son was born. We love both apartments! She understood our preferences quickly and showed us only the apartments that met our needs. She helped us solve issues with the landlords efficiently both before and after signing the leases. She is professional, patient, and knowledgeable. We highly recommend her and would use her for a third time!