I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Ruby Z T Sun
After living in Hong Kong for many years and acquiring multiple properties here, I met Ruby while looking for a specific type of investment property. I wish I had known her from day one. She's smart, understands the market well, works hard and has the ability to bring seller and buyer (or landlord/tenant) together in a charming, yet businesslike way that is simply very effective. I have since recommended her to many others looking for property and have had consistently raving feedback about her performance as a real estate agent. She is one of the best and OKAY.com is lucky to have her!
4.6 / 5.0
Andrea Adams Ott
...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest.
The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free.
I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.