Tremendous follow up on every aspect. Amelia worked hard to find an apartment that suits us well. We are very glad to have her as our agent!
4.9 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Flo is exceptional at what she does. She’s provided trustworthy and useful advice to us. She’s super responsive and honest. I felt that Flo often goes above & beyond the call of duty to ensure her clients are satisfied. Thanks for your help!