The key to a good property agent is whether you end up with a property you are pleased with, within your budget. We are delighted with what Max found us and that she negotiated the price down to our budget - something she was confident she could do before she showed us the place.
The second aspect to a good property agent is the whether the search and decision process is efficient, speedy, focused on relevant properties, with a wide variety of choices, all within budget and meeting key criteria. Max worked with all four of our family - including two teenagers - so that in the short time available, we got a good idea of the choices we had. In the end we were left with two places so attractive that our problem was losing the attractions of one for another even better.
Max also handled the admin., transfers and handover as smoothly as you like.
5 / 5.0
Jamie and Diana Cawley
My wife and I relocated to Hong Kong in 2016 from the Cayman Islands. We spent a few weeks in Hong Kong looking for possible locations in May 2016 and having decided on Discovery Bay asked Nina to help us find a perfect premises for our needs.Nina showed us a selection of properties that all met the specifications, helped us chose one, negotiated an arrangement with the landlord and another agent, organised all the paperwork, sorted the opening of utility accounts, picked up the keys and checked the property, met us when we arrived and welcomed us to DB. She kept in touch during our first month to ensure all was well and was full of useful advice. I can't recommend her highly enough. Outstanding level of service from a thorough professional and charming lady.
4.7 / 5.0
The one thing I wasn't looking forward to coming back to HK after 3 years spent in London was apartment hunting. I know how bad the offering can be and how time consuming it can get. But Jayde actually made it a very enjoyable experience. She was just amazing, she understood my needs from the beginning, and actually followed my requirements to shortlist a selection of flats (she actually only had to show me 2, both of which I liked, so I had to make a tough decision!). Jayde and OKAY.com are by far the best real estate service I've ever used. Everything was just perfect from the beginning to the end: personalized, fast, efficient and professional! Can only recommend them! And the next time I need to find a new place I know who to call!