Tommy was amazing. He clearly understood what we were looking for so didn’t waste our time showing us apartments that didn’t fit our criteria.He actively looked for alternatives when the initial apartment didn’t work for us and quickly found us our new home. Thanks Tommy.
4.5 / 5.0
Mr. Steve Brown
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Apartment hunting is not my idea of a great time, but Jayde was extremely efficient, helpful, and enthusiastic which made the experience quite stress-free and even enjoyable. Jayde understood precisely what kind of apartment I was looking for and provided a number of options - all of which met my specifications. Once I decided on my apartment, Jayde helped ensure the entire handover process was accurate and thorough. I would certainly recommend Jayde and OKAY.com to anyone searching for an apartment in Hong Kong.