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From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.
5 / 5.0
I met with many agents but Shirley was by far the most attentive and helpful one. She understood my requirements right away and started showing me all my options which led me to get a better understanding of the market situation. She worked very hard to negotiate with the landlord on what I wanted. Unlike many others who always seem to be on the landlord side, she worked hard to satisfy all. I felt that she is a hard working, intelligent person who is also very sincere in her willingness to help. I will recommend her to others with no hesitation and I will also reach out to her for my next move.
4.6 / 5.0
Well prepared. Does a lot of research up front. Polite and well organised. An exception. One of the finest and very best agents I have come across in decades in HK.