My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.
4.6 / 5.0
Maryana Schwartz
Ellen Davies
Working with Elle was an outstanding experience. She came well prepared with great options and extensive knowledge, anticipated our concerns, addressed, and suggested alternative solutions and made us feel very well looked after throughout our search. She ensured the process ran smoothly from our initial requests to securing our new home, helping us seamlessly complete all the formalities along the way, remaining accessible and helpful with every aspect of moving into our new home.
5 / 5.0
Mrs. Yana STERN
Helena Lau
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
24 Total Reviews with an Average Rating of 4.7 / 5.0 View All Reviews
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Where is 21-25 Third Street located?
21-25 Third Street, 21-25 Third Street, Sai Ying Pun, Hong Kong
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