2-4 Hawthorn Road 荷塘道2-4號

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

We found OKAY.com through squarefoot.com and Shirley was assigned as our agent. She sent us multiple apartments that were matching our needs and promptly set up appointments for us to view them. We found our apartment on our first day viewing and Shirley helped to negotiate a deal with the landlady that we were very happy with. Any concerns we had about the apartment she quickly sorted for us and was really helpful with changing over our bills. We would definitely recommend OKAY.com and especially Shirley as an agent as she has gone above and beyond our expectations. Ciara

Kerstin was very attentive and went out of her way to understand our specific needs/requests She worked hard to communicate with potential LandLords/Renters to answer questions / provide responses to any asks that we had As non-HK natives, Kerstin also provided expert guidance on the rental process (inc legal process/contracts etc) and kept us well informed along the way! Thank you so much Kerstin for helping us find our new home!