16 Fung Fai Terrace 鳯輝臺16號

Thank you, Alan, for helping us find us our beautiful new flat on Conduit Road. Thank you for your efficient and seamless service in showing us a great range of suitable properties and working with our tight timeline. In this business, I believe transparency and trust are of utmost importance, and you delivered on this again and again. I would certainly recommend you to my friends in the future.

We didn't really know what we wanted, other than 3-bed and more space, Shirley Suk Yin-li helped us through our changing minds: we started in Tin Hau and then settled on Mid-Levels and then, after seeing dozens of places, had a new idea: Kowloon Tong. Shirley stayed with us all the way and showed us some great places all over town (coming with us on MTR as we don't like motor vehicle transport!) and in the end we found the perfect apartment, beyond expectations and a real find. Good job Shirley, thanks for your great efforts, most agents would get frustrated when the client keep changing the budget, the district, the size etc etc. Shirley was also very helpful during the handover process, with utilities and internet and some minor works required. Thanks, okay.com and Shirley, great job, highly recommended.

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.