13 Canal Road West 堅拿道西13號

We have had to move several times due to our jobs, and having lived abroad for many years, we know exactly what we want when it comes to our accommodation. Rosa really took the time to understand our needs and was incredibly attentive to our requirements, making sure we did not have to compromise on anything. Our expectations for the size and location were quite high, but with Rosa's expertise, we were able to find the perfect apartment in Hong Kong. We are now happily settled in a beautiful apartment in Mid-Levels, and we could not be more satisfied. Rosa is truly an expert in her field, and I would highly recommend her to anyone looking for a home that truly fits their personal preferences and needs, rather than just settling for what is available on the market.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

We didn't really know what we wanted, other than 3-bed and more space, Shirley Suk Yin-li helped us through our changing minds: we started in Tin Hau and then settled on Mid-Levels and then, after seeing dozens of places, had a new idea: Kowloon Tong. Shirley stayed with us all the way and showed us some great places all over town (coming with us on MTR as we don't like motor vehicle transport!) and in the end we found the perfect apartment, beyond expectations and a real find. Good job Shirley, thanks for your great efforts, most agents would get frustrated when the client keep changing the budget, the district, the size etc etc. Shirley was also very helpful during the handover process, with utilities and internet and some minor works required. Thanks, okay.com and Shirley, great job, highly recommended.