We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.
4.6 / 5.0
Stuart & Carolynne Knowling
We knew Shirley by internet property search. We knew plenty of agencies and had been looking for a real home for a long time.
Without much expectation, we set a target for her and to my surprise, her relentless effort made things happen. Not only completion but a completion for both the well-being of the buyer and seller.
She continued her effort despite finishing the deal and helped out in various aspects including renovation, mortgage, and insurance issues.
She is an all-around agent and I recommend her if you need to sell or buy any properties.
4.5 / 5.0
Thank you for helping my wife and I find a flat in Happy Valley.
I have to say that your service was outstanding and you are probably the most professional and responsive estate agent I have ever encountered. I very much appreciate that you answered all questions relating to my flat promptly and went the extra mile to deal with my requests.
I would definitely recommend you and OKAY Property Agency to anyone in the future.