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Very detail-oriented and thoughtful agent.
4.5 / 5.0
Ms Kelly Wang
As landlords, we are often at the mercy of agents who typically do a stronger job of representing tenant’s interests over ours. However, not once during my interactions with Don did I feel this way. I always felt that my concerns and requests were of proportionate importance and his goal was truly to reach an equitable agreement between my future tenants and me rather than a quick and easy transaction for himself.
Don is a very personable, conscientious and reliable. Don's response time via email, phone or text is virtually immediate and I never felt left in the lurch with regards to my questions or guidance on next steps. I look forward to working with Don again and he will certainly be the first person I'll contact when my property becomes available again in the future.
4.7 / 5.0
Mr. Terrance CHANG
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.