110-112 First Street 第一街110-112號

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Elma was INCREDIBLE. She very quickly learnt exactly what we wanted and only took us to view flats that aligned instead of trying to sell us something not quite right. She observed our reactions to flats and used these in her searches. When we did find a flat she very thoroughly checked it and negotiated extensively with the landlord. We are so grateful!

This is the 3rd time Andrea has helped us with a search. In the world of tenants that equates to 6 years. For the first two rounds we ended up renewing with our existing home. Third time lucky!! i am not sure if I could have found anyone else to be this patient as an agent in HK. Thank you Andrea. I am really enjoying my stay in the new place. Would definitely refer you to friends who have a need.