Whampoa Garden - Phase 9 Lily Mansions - Block 3 黃埔花園9期 - 百合苑 - 3座

I am Nisha Nair and newly relocated to Hong Kong for employment. You might know the efforts and workaround required to settle in a new country. These transformations are only possible when we get the opportunity to meet the right set of people in every sphere of life. I am fortunate to have met Mrs. Ingrid Lau, who made my apartment search comfortable and seamless. As a newcomer, I was overwhelmed and worried about how the transition took place. Ingrid understood my requirements in terms of proximity to the workplace, appliances in the house, house condition, budget, etc. I wasn’t much aware of the regulations around tenancy rules, how to set up the utilities, etc. Ingrid helped me tirelessly and extensively, from assisting in viewing different apartments to the final move-in. The paperwork was handled and executed expertly, too, along with sharing timely updates with both the tenant and the landlord. She is indeed a fantastic professional and knows how to take care of her clients.

We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.

Kerstin was very attentive and went out of her way to understand our specific needs/requests She worked hard to communicate with potential LandLords/Renters to answer questions / provide responses to any asks that we had As non-HK natives, Kerstin also provided expert guidance on the rental process (inc legal process/contracts etc) and kept us well informed along the way! Thank you so much Kerstin for helping us find our new home!