Whampoa Garden - Phase 2 Cherry Mansions-13 黃埔花園2期 - 錦桃苑-13

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

She’s really great and very pro active finding/recommending us other suitable properties when the ones we chose were not up to our liking. She also, for no extra fees, helped us secure and prepared contracts for an additional Carpark. She was also very quick on completing all the contracts and paperwork, even if she had to come a long way to our house to meet us for cheques and signature. Definitely the best agent we had by far in Hong Kong!

A friend recommended Jayde as we desperately needed a new apartment to cater to our growing family, and were unable to find anything suitable on-line. After briefing Jayde on our specific criteria, she was quick to show us places that – to our pleasant surprise - matched what we were looking for. We con-currently put in offers on the second and third places Jayde showed us, and were impressed with he professionalism. We were particularly impressed by the fact that Jayde rigorously negotiated both apartments, even though the agency structure for one of the apartments meant her fee would be considerably reduced. She still put our best interests first. The settlement process and apartment move were also smooth as Jayde ensured all aspects were thought of and addressed. We would happily recommend Jayde and am thankful to her for the whole process.