Serenity Park - Block 2 太湖花園 - 2座

Andrea was very professional and took time to listen to what I liked about the flats she had shown me. Then using my preferences, showed me apartments that were more interesting to me. When it came time to sign the lease, she was very helpful and thorough. I am very happy in my new flat and have her to thank for that.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Ragers has been really passionate and helpful in helping me to search flats, though we didn’t work at the end, I enjoyed the process very much. He is dedicated and professional. I’d like to work with him in the future if there’s chance.