Serenade Cove - Block A 韻濤居 - A座

I really enjoyed working with Susie. She was polite, friendly, professional, responsive and really listened to what we were looking for. She presented us with a broad range of options meeting our requirements but also gave helpful recommendations about locations and flats which we would not have initially considered but which were really great to see. I would highly recommend Susie to a friend!

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

We want to pass our gratitude to Kim for her wonderful assistance in securing a rental property for my family. We are appreciative of the extra effort she made in understanding our needs answering hundreds of questions we had and generally pointing us in the right direction on a suitable area to live. The other aspect that we valued was her ability to manage our expectations and provide transparency around the tenancy process. It meant that we didn’t have any surprises to deal with along the way. We will be sure to recommend her to any friends/colleagues that may relocate to Hong Kong and will also reach out to my HR team to recommend her services for internal transfers to Hong Kong.