Richwood Park - Block F 嘉豐花園 - F座

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Suk Yin (Shirley) truly listens and understands our needs. All her property proposals matched the requirements we put forward (you know, most agents just sell what they want to sell and propose flats way out of the client’s budget!). In the course of confirming the contract, her swift response to our numerous requests and questions, and that all the paper works were decently processed indeed helped relieve our stress of moving home. After moving in, Shirley closely followed up with us and made sure we were all settled in. Highly recommend Shirley, the most decent property agent we have encountered, and OKAY.com for your flat hunt.

Quick response time Clear and effective comms Very helpful and nice