Provident Centre - Block 3 和富中心 - 3座

My partner and I had been looking for a new apartment via another agent/firm for multiple months and were ready to give up hope. We found it impossible to find an apartment that 1) ticked most of our boxes and 2) was even remotely within our price range. Fortunately for us Sonam knew exactly what we were looking for and proactively showed us an apartment that we immediately loved. Could not be more grateful for her proactivity and resourcefulness in helping us find our dream apartment.

Tommy went above and beyond to help me find a place that genuinely had the things that I was looking for. He was a great communicator in listening to my requirements, and he was very responsive to my questions. Tommy supported my move and additional requests and provided an excellent level of service meeting me close to work and genuinely making things as easy as possible for me. I will recommend Tommy to anyone I can. I’m very appreciative of the people that referred me to him via the Facebook group.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben