Oceanaire-1B 天宇海-1B

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.

I wanted to take this opportunity to express my utmost satisfaction and gratitude for the exceptional service you provided as our real estate agent. Your dedication, taste obsession, and meticulous attention to detail have truly exceeded our expectations. From the very beginning, it was evident that you had a deep understanding of our needs and preferences. Your ability to align our desires with the available properties was truly remarkable. You went above and beyond to ensure that every property we visited met our criteria, and your expert guidance helped us make informed decisions. What sets you apart is not just your professionalism, but also the genuine care and warmth you showed throughout the entire process. It was an absolute pleasure working with you on these major lifetime milestones. Your friendly nature and genuine interest in our well-made the entire experience enjoyable and stress-free. It's been an absolutely pleasure to be able to make friendship in the process. Thanks

Very good all round, but especially in taking the initiative to select a good range of properties for viewing, including some alternatives to the options I had mentioned in my intro email (one of which I ended up renting).