Ka Fu Building-B 嘉富大廈-B

We’ve worked with Suk-yin (Shirley) again this year when our 2-year tenancy contract ran out to find a slightly bigger flat to fit our needs. As before - Shirley was very efficient and went above and beyond so we could rent another beautiful place - super smooth throughout from negotiation to handover.

I met with many agents but Shirley was by far the most attentive and helpful one. She understood my requirements right away and started showing me all my options which led me to get a better understanding of the market situation. She worked very hard to negotiate with the landlord on what I wanted. Unlike many others who always seem to be on the landlord side, she worked hard to satisfy all. I felt that she is a hard working, intelligent person who is also very sincere in her willingness to help. I will recommend her to others with no hesitation and I will also reach out to her for my next move.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben