Hung Fuk Building-I-L 鴻福大樓-I-L

He has been very helpful and professional during the whole process. Very prompt responses to all my questions. I have also really appreciated that he only showed me properties which met all my requirements.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Kiara was a pleasure to work with, very professional and highly responsive and I would recommend her to other people (in fact I have recommender her recently to a friend). Even whilst I was outside HK, Kiara was proactive and helped identify suitable properties through video calls and communicated well with the landlord when agreeing the rental terms. The whole process was very smooth for an international move and am grateful for Kiara’s hard work and help. I would definitely work with Kiara again in the future.