Heng Fa Chuen-49 杏花村-49

Very professional but personal and friendly at the same time. Didn’t feel pressure as I have with some other realtors. Went above and beyond to make the whole experience very smooth, and was very understanding about certain situations when we needed help/assistance.

Shirley is incredibly hard working and responds to messages promptly and seemingly around the clock - as I live in London. Once I gave her my criteria, she immediately sent over several listings that were suitable. When I told her I was interested in the Cullinan West apartments, she went there and took dozens of high-quality photographs and sent them to me the next day. I met Shirley in person on a trip to HK in January. She was friendly, professional and had a good sense of humour as well. Each flat she showed me was perfect but unfortunately I am not able to move to Hk until July. I am confident Shirely will be able to find the perfect home for me and my family when the time comes.

Amelia listened carefully to my family's requirements and quickly delivered a short-list of entirely appropriate properties. Throughout the process, she was proactive and responsive, and was also kind enough to offer advice when asked on numerous occasions. 110% professional, and I am bench-marking against a small handful of agents that I spoke to in HK, and in other major global cities to which I have moved over the last 25 years. Head and shoulders above the competition.