Grand Palisades-10 大埔寶馬山-10

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Jayde did a great job in finding an excellent tenant that fit my expectations. Prior to working with her, I had rejected a number of offers over the past couple of months. Jayde was able to deliver where others had not and in just one day she had finalized all terms with both sides very happy. She attended to all the details, and always walked an extra mile with myself and the tenant given that we had a busy travelling schedule. The house was handed over very smoothly, and all the paperwork was arranged in a very professional manner. I feel very comfortable to look to Jayde and OKAY.com again for my property needs in the future.

Dear Josephine, You have been a godsend agent to us. Thank you for the clear communication right at the beginning and working with our schedule, Paris time, HK time. As soon as we touched down, you have organised a few flats for viewing. We really appreciate the care you took to listen to us. I have never come across an agent so organised as you, you always come prepared. When we stubbornly narrowed our focus on the Repulse Bay towers, you delivered to us the perfect property at the right time!