Grand Mayfair I (Phase 1A) - Block 3 柏瓏 I (1A期) - 3座

After living in Hong Kong for many years and acquiring multiple properties here, I met Ruby while looking for a specific type of investment property. I wish I had known her from day one. She's smart, understands the market well, works hard and has the ability to bring seller and buyer (or landlord/tenant) together in a charming, yet businesslike way that is simply very effective. I have since recommended her to many others looking for property and have had consistently raving feedback about her performance as a real estate agent. She is one of the best and OKAY.com is lucky to have her!

We worked with Sonam to find an incredible new apartment in Sai Ying Pun. She was an absolute pleasure to work with, and we share our highest recommendation for her. Sonam knows the Hong Kong property market like the back of her hand. Aside from curating listings to suit your unique preferences, she will provide an extra layer of insight into everything from property trends, neighborhoods, and commute times to help guide your decision. But what was most memorable from working with her is that she quickly transformed from being "an agent" to becoming a friend! Touring around the city for viewings with Sonam was a true pleasure. You'll enjoy a laugh with her over a coffee between viewing appointments; she'll also take that time to really listen and learn more about you to help curate new ideas for places to see. When it came to negotiation on our chosen apartment, Sonam represented us masterfully while guiding us on the fair positions we could take to get the best deal within our budget.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.