Felicity Garden-4 欣景花園-4

My wife and I used Sonam as our real estate agent for a rental apartment in October 2022. She was referred to us by a friend who had previously used Sonam. We were moving after 15 years in Estoril Court and also downsizing. We used more than one agent, but Sonam was the most responsive and showed us the best apartments in Central Mid-levels that met our requirements. Sonam seemed to know the landlord well and have his trust, and she helped us achieve terms that met our parameters. Apart from selecting and securing the property itself, Sonam was also helpful in recommending or referring third parties like movers to assist in our move. Before, during and after the move, Sonam has remained involved in discussions with the landlord, getting renovations completed by him and helping us with utilities and other related matters. She has acted professionally throughout and we continue to be very satisfied with her performance.

Attention to detail. Very customer-oriented. Very organised. Replies promptly.

When I met Martina, I had a good feeling that she could find the right tenant for me. She has a lovely friendly personality, and I think is very hard-working. Martina constantly kept in touch with me, and I didn't have to wait too long before she introduced the Ko family to me. I also think she has good knowledge and experience with the property market. It was a pleasure to work with Martina, and I know I will be contacting her again when I have another vacant apartment !