Fanling Town Center - Tower 2 粉嶺名都 - 2座

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

She was very practical, down to earth and knowledgeable about the area. She advised us on the right things to do and not to do. Super helpful and wonderful to work with. We didn’t feel like she was transactional like other agents we dealt with.

Shirley puts her clients’ interests in front of her own. This is also what distinguishes her from other agents. All of her recommended flats fall exactly within our parameters (unlike other agents who always point us to those with higher commissions). After more than six months of searching, including rounds and rounds of negotiations, Shirley helped us to purchase a perfect home for my family. She is keen, capable, diligent, humours and informative. Shirley will always be on the top of our list in our next search for properties, and high recommend her to all my friends who has plan for purchase:)