City One Shatin - Site 7-34 沙田第一城7期-34

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Tommy was extremely helpful and attendant to what we wanted. After contacting us, he quickly put together a collection of flats for us to look at and it really felt that he had listened to us instead of just showing what flats he had available. During all the actual showings, Tommy was delightful and answered all of our questions. He was prompt in preparing all of the utilities, etc afterward when we had selected an apartment. I would recommend him to anyone looking for a flat in Hong Kong.

Jayde understood our needs from the outset and ensured we secured the property we liked in Wanchai. Her enthusiasm and professionalism made the process as pain free as possible. She communicates clearly about what needs to be done and has a no nonsense approach for getting the paperwork arranged and executed. We would recommend Jayde and OKAY.com to our friends in Hong Kong.