Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Cathrin is the best agent that we’ve worked with in HK! She was so patient with us (we took a long time to decide due to a European break for a few months). She really made an effort in finding us the perfect property. I was unable to view so she took my husband round and kept me up to date by sending me videos of all properties. She’s very knowledgable of the DB area and even post moving in she has been an enourmous help - making sure we are settled and setting us up with all of the DB apps and groups. I’d recommend to anyone moving to get in touch with Cathrin!
4.5 / 5.0
Ms. Katie Potter
Martina was extremely thorough and has continued to help me liaise with landlord agent even after lease was signed. It was great to work with her.