Alto Residences-3 藍塘傲-3

There is nothing I can think of at the moment. The service is simply excellent.

It was my first time searching for an apartment in HK, even before my arrival, I got in touch with Rosa through a colleague’s recommendation. Rosa was able to advise me very well remotely and helped me get to know and better understand the rental market in Hong Kong. Throughout the process, Rosa was consistently exceptionally friendly, patient, helpful, and never pushy. I had a very specific neighborhood in mind, one that has relatively few rental apartments and mostly office buildings, which made the “hunt” quite challenging. However, Rosa managed to find my dream apartment exactly in that neighborhood. She supported and took care of the negotiations, handover, and all bureaucratic steps. That was an immense help for me, allowing me to fully concentrate on my new life in HK. Rosa even helped by letting in the technicians and supervising the apartment in my place. I’m more than impressed by Rosa’s professionalism, friendliness, and patience, and I absolutely recommend her 100%.

Elma was INCREDIBLE. She very quickly learnt exactly what we wanted and only took us to view flats that aligned instead of trying to sell us something not quite right. She observed our reactions to flats and used these in her searches. When we did find a flat she very thoroughly checked it and negotiated extensively with the landlord. We are so grateful!