Altissimo - Block H19 泓碧 - H19座

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.

I can't recommend Flo and OKAY.com enough. Moving in HK is difficult enough with the fast pace of the market and the worry that your agent might not have your best interests at heart. Flo has renewed my faith in property agents! Not only did she pay extra attention to my brief and what I wanted, she also gave me good advice. Everything was organised to a tee and she was flexible on schedules—which is so important when you work a tough day job with long hours. Flo also knew the particulars of each flat. She was also instrumental in helping me secure my flat when I knew I wanted it, advising me on how best to handle the negotiation, and helping alleviate all the stresses of moving once we did secure it. She was always two steps ahead of me in knowing what I needed and I can’t thank her enough. For the peace of mind through the process and the new home I’m happily getting settled into, she earned every penny of her fee, and I will 100% be looking to work with her again!

She understood perfectly what we were searching for and then, when we found the perfect home, she was efficient, taking care of everything in a very professional way, always there for us when we had questions and made us feel that we were in very good hands. I would, for sure, contact her again in case we will need in the future.