133 Portofino-Block 1 133 Portofino-1座

Her knowledge, understanding of the HK market, experience, empathy for new arrivals and understanding of the customers needs. True Professionalism!

Flo was assigned to assist my family and me in finding a new home in Hong Kong. As I was coming from the US I had a lot of questions and needs in order to ensure my family would be comfortable and happy. Flo went above and beyond, showing me a wide variety of options over the span of two trips to Hong Kong. She never hesitated, never said no, spent whatever time was necessary and provided lots of local anecdotes and information in the process. She even bonded with my 8 year old boy and gave us a tour of the flower and bird markets in Mong Kok! In summary, we are now happily ensconced in a new flat and Flo made it all possible, right down to setting up our utilities. We couldn’t have asked for a better initial contact in Hong Kong.

When we moved house in November 2014, Alexis acted as our property agent. We had many specific demands but Alexis and her team at OKAY.com were patient and always pleasant to fulfill our requests for information and undertake various viewings. The remarkable thing about Alexis is her ability to listen carefully and only show us properties suitable for us – this might seem simple, but having used several other agents previously, having someone who "gets it" is such a relief. Alexis is also very responsive - she ensured that all requests to our new landlord were dealt with in a professional and efficient manner. The move to our new home was without any setbacks, and Alexis saw us safely through the whole process. We would definitely recommend engaging Alexis in your property search; we will do so again in the future!