Dorothy was a real pro from the outset and we could not have been more pleased with her skills as an agent. She found us a great apartment and we were certainly not the easiest clients to deal with. We had a lot of expectations that were soon crushed after looking at over 20 apartments with other agents who did not listen to our needs and showed us places that were of no interest or out of our price range. Dorothy is a very intuitive agent, as well as a very warm and charming person, and she knew right away which places to show us. She was also great with the negotiations and with following up on utilities, keys, etc. once the deal was done. She made navigating the Hong Kong rental market somewhat of a breeze and I would wholeheartedly recommend her to anyone.
4.7 / 5.0
Licensed real estate agent, Washington, DC
We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.
4.6 / 5.0
Stuart & Carolynne Knowling
Stephanie van Eybergen
We worked with Stephanie to buy a village house in Clearwater Bay. We found her to be an amazing agent, the best we have ever dealt with. Stephanie very clearly understood our requirements and worked out a very relevant list of houses for us to view over a number of weekends. She is extremely knowledgeable and provided invaluable advice on issues with the area and the houses we inspected. She acted much more like a trusted friend and consultant rather than an agent. Once we settled on the property, she was great in helping to work out a price and to get an agreement with the vendor. She also helped to advise on a solicitor as well as provide banking contacts for obtaining a mortgage. Even after the sale was finalised she continued to provide great support in helping us set up the house for our move. Stephanie combines a wonderful, warm and engaging personality together with deep professional experience and an unmatched knowledge of the area. We are delighted to highly recommend her.