Hong Lok Yuen - 24th Street 康樂園 - 第二十四街

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Anil is so very patient, asked a lot of questions on my preferences to find out what i really like and a very meticulous agent. I think we discussed so much that we kind of know what kind of house I would like so the minute we went into this house that i'm going to move in to, we looked at each other and knew that THIS was the house and close the deal within the day. Anil went above and beyond his duty and even helped me to switch utilities account - no agent has ever done that. Do I recommend Anil? 1000/10 will. Don't think! Reach out to him if you need a flat!

Very competent, good advice and market insights, and exceptional dedication to go the extra-mile to make the transaction as smooth as possible for all parties involved. All in all, excellent service!