I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
The Hong Kong rental market is apparently a dreadful place. However, my experience could not have been more pleasant. Claire managed my expectations from the first call right through to offer. She listened to every requirement I had and advised me when I was being unrealistic. I looked at three flats in one afternoon and made an accepted offer in less than 24 hours. Claire could not have been easier to work with and I will be telling any friends that are looking for a new flat to rent in Hong Kong that she is the one stop shop!
Antoine is a well-rounded professional. We are very grateful for his can do attitude and tremendous effort in securing us an excellent tenant. He out shines his business counterparts and is definitely a valuable asset of OKAY.com. He really is excellent and we could not have asked for more.