High West 西苑

Ms. Shirley Li is my agent who helped me with searching of an new apartment, she is persistent and honest, followed up my request and did her best for both sides. From the beginning Shirley gave a comfortable and honest feeling, the results were good, and she is following up all the necessary details that connected with the deal and more. I thank her and am happy to work with her again, and introduce to my friend.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

Janis is professional and at the same time personable. She made the otherwise daunting task of finding a new home smooth and easy for our family. She is also very resourceful and helped us transition into the new flat without a hitch. Would recommend her service to anyone in search of real estate expertise.