Andrea is professional, patient, practical and understood our needs in terms of apartment size, layout and location. She provided a good selection of apartments with enough variation to make each apartment attractive enough for viewing.
As we've been away from Hong Kong for more than 10 years, the areas and facilites around some pretty much change as well. Apart from showing the apartment to us, she also gave us a lot of useful information as to what can be found in the area around the apartment we're looking at.This is what stood out.
After sales service was fantastic as well. Super helpful.
4.9 / 5.0
Mrs. Lena Nothhaft
李詠新
Thank you for helping my wife and I find a flat in Happy Valley.
I have to say that your service was outstanding and you are probably the most professional and responsive estate agent I have ever encountered. I very much appreciate that you answered all questions relating to my flat promptly and went the extra mile to deal with my requests.
I would definitely recommend you and OKAY Property Agency to anyone in the future.
4.9 / 5.0
Kenneth Yue
劉曉雪
I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with.
As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.