I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Ragers has been really passionate and helpful in helping me to search flats, though we didn’t work at the end, I enjoyed the process very much. He is dedicated and professional. I’d like to work with him in the future if there’s chance.
4.8 / 5.0
Mr. Ian KUO
Jayde worked tirelessly on our behalf to find our perfect home. Her cheerful enthusiasm and patience with our search were endless. She handled the paperwork and handover very professionally, giving us every confidence in the process.