He understood what we wanted, not just sell any old place. He was proactive in making a recommendation to us and helped us identify a flat early before others saw it. He liaised well with the landlord. He is friendly and no nonsense.
4.8 / 5.0
Ms. Sarah ALLEN
I felt so taken care of during our search for a new home in Hong Kong. It was a very stressful move for me, and Heike became a trusted and supportive friend in the process. I felt her warmth and her strength, leaving me feeling confident she had our best interests in mind. She received all of my feedback and suggestions with such grace, and had our backs through the entire process - from looking at properties to signing the contract and more. "Thank you" barely comes close to expressing my heartfelt appreciation for her genuine care, time and energy, but truly THANK YOU. I’m so grateful I found Heike, and will gladly refer her to everyone I know!
4.7 / 5.0
W. O' Brien and C. Tuthill
Don was professional and knowledgeable in his approach to my property search. OKAY.com had been recommended to me by a colleague for its efficiency and great customer support which very much proved to be the case. I also appreciated the ‘after sales' service that Don provided in addressing my concerns about multiple small defects. I have never used the service of agents in the past, or more precisely, the very few experiences I had in Europe were not very positive with agents applying a lot of pressure to ensure I signed the agreement while making promises that were never held. My experience with OKAY.com was very refreshing in comparison and I would highly recommend Don's services to others looking for a new home in HK!