Don was professional and knowledgeable in his approach to my property search. OKAY.com had been recommended to me by a colleague for its efficiency and great customer support which very much proved to be the case. I also appreciated the ‘after sales' service that Don provided in addressing my concerns about multiple small defects. I have never used the service of agents in the past, or more precisely, the very few experiences I had in Europe were not very positive with agents applying a lot of pressure to ensure I signed the agreement while making promises that were never held. My experience with OKAY.com was very refreshing in comparison and I would highly recommend Don's services to others looking for a new home in HK!
4.7 / 5.0
Stephanie van Eybergen
Stephanie from OKAY.com was a pleasure to work with. She promptly understood our requirements and ensured that we found a suitable home in no time at all.
What made the service provided by Stephanie so special was not only finding our home, but what she did for us after. She went out of her way to assist, opening the home whenever I needed for measurements, or curtain suppliers—nothing was ever too much. Stephanie even assisted in organising some furniture items for us, knowing that our personal effects would be in transit for an extended period.
I highly recommend the service provided by Stephanie from OKAY.com.
4.6 / 5.0
From the beginning to completion, Shirley has provided excellent service. She contacted me very quickly after I made the initial request online then followed up with my enquiries and requests diligently. After I told her my requirements, she compiled a huge list of properties in different areas for viewing and even managed to make some last-minute additions and changes. The viewing process was smooth and I was impressed by the standard of properties we saw. We were so impressed we actually put in an offer right away! Even after the contracts were exchanged, Shirley continued to communicate frequently and send over helpful info and advice on logistics. I highly recommend Shirley.